Refund & Return Policy

At SkinovaPlus™, your satisfaction and trust are our priority. If for any reason you are not completely satisfied with your purchase, we are here to help.

1. Returns

• You may request a return within 30 days of receiving your product.

• To be eligible, the item must be in its original condition, and in original packaging.

• Proof of purchase (order number or receipt) is required.

2. Refunds

• Once we receive and inspect your return, we will notify you about the status.

• If approved, your refund will be processed to your original payment method within 7–10 business days.
  

3. Exchanges

• We only replace items if they are defective or damaged upon arrival.

• If you need to exchange for the same item, please contact us at contact@skinovaplus.com

4. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Items not in their original condition

• Items returned after the 30-day window

5. Shipping of Returns

• We recommend using a trackable shipping method as we cannot guarantee receipt of returned items without tracking.

6. Contact Us

If you have any questions regarding refunds or returns, please contact our support team:
contact@skinovaplus.com